Refund Policy

BharatSounds.com
by ShashiRaj Productions

Effective Date: April 23, 2026

1. Delivery & Access

Upon successful purchase, files are made available through your “My Account” section.

Each purchase includes:

• Up to 10 download attempts
• A download validity period of 60 days

Delivery is considered complete once the download link is made available in your account.

Customers are responsible for:

• Downloading files within the allowed timeframe
• Maintaining secure personal backups

Refunds are generally not applicable for:

• Failure to download within the allowed limits
• Expired download links
• Lost, deleted, or misplaced files after delivery

2. General Policy

Purchases on BharatSounds.com are typically considered final. However, if you experience a genuine issue with your purchase, we encourage you to contact us and we will review your request based on the conditions outlined below.

Once a purchase is completed, access to the file is provided through your account. As a result, refunds are considered only in specific situations.

3. Eligible Cases for Refund or Replacement

BharatSounds.com takes care in recording, inspecting, and curating all audio files. In the rare event that a recording has a technical issue, a resolution may be considered.

A refund or replacement may be applicable if:

• The audio contains persistent or prolonged technical issues, and
• The issue materially affects usability, and
• The affected portion exceeds approximately 5% of the total duration of the recording

If these conditions are met, you may request:

• A replacement with another sound of similar value, or
• A refund

4. What Is Not Considered a Defect

The following situations generally do not qualify for a refund:

• Minor artifacts, background noise, or environmental elements inherent to field recordings
• Brief or momentary glitches affecting less than 5% of the total duration
• Natural variations from real-world recording environments
• Personal preference concerns (e.g., “not what I expected”)
• Incorrect selection or change of mind after purchase
• Compatibility issues with specific software or workflows (unless the file is technically corrupted)

BharatSounds.com focuses on authentic recordings, and slight imperfections may be part of their natural character.

5. Request Process

To request a refund or replacement:

Contact: support@bharatsounds.com

Please include:

• Order details or proof of purchase
• A clear description of the issue
• Timestamp references of the problem (if possible)

All requests are reviewed and verified before a decision is made.

6. Review & Resolution

All requests are evaluated on a case-by-case basis following a review of the reported issue.

Depending on the situation, BharatSounds.com may:

• Approve or decline the request
• Offer a replacement as an alternative to a refund where appropriate

7. Policy Relationship

This Refund Policy should be read together with the:

• End User License Agreement (EULA)
• Terms & Conditions
• Usage Policy and FAQ

These collectively govern purchases and usage on BharatSounds.com.

8. Updates to This Policy

This Refund Policy may be updated from time to time.

The latest version published on BharatSounds.com will apply.